"No need to worry, your son is just fine," he used his best attempt at a reassuring tone, even going so far as to bend down to get closer to her level. Building rapport and all that. It was important with new acquaintances.

"In fact, I talked to him myself just earlier in the week. Nothing to worry about. I'm not entirely sure where he is at this moment, but I can certainly show you where he's been keeping himself these days."