When she'd first noticed that female voice outside, Mrs. Potts had thought it sounded familiar. However, when her master was named, she knew the voice belonged to who she'd thought it did. Hopping back out of the cupboard as quietly and non-threateningly as possible, she tried to get as close as she could without surprising the woman too badly.

"Pardon me, love," she began in gently tones. "I couldn't help overhearing. Did you say you knew someone by the name of Beast?"

Of course Mrs. Potts knew the answer to that, but as they hadn't been formally introduced in Paixao yet, and as she was certain Belle hadn't met her before arriving, she thought this was the best course of action.